What’s Included in Our Reputation Management Service
Complete brand sentiment monitoring, review generation funnels, and executive search engine reputation management.
Brand SERP Suppression & Optimization
Optimizing controlled web properties to dominate page one of Google for branded search queries and suppress negative URLs.
Automated Review Collection Funnels
Deploying post-purchase SMS and email review request workflows that route happy customers to public review sites.
Real-Time Brand Sentiment Monitoring
24/7 web scraping monitoring mentions of your company, executives, and products across forums, news, and social media.
Negative Review Dispute Resolution
Legal and policy-based dispute submissions to Google, Yelp, and Trustpilot to remove defamatory or fake reviews.
Executive & C-Suite Reputation Shield
Building and ranking positive Wikipedia, Crunchbase, LinkedIn, and media profile assets for key company leadership.
Crisis Response & PR Playbooks
Pre-established communication protocols and fast-action media suppression blueprints for unexpected PR incidents.
Our Strategic Approach to Reputation Management
A proven, structured execution methodology designed for predictability, agility, and measurable ROI.
Reputation Landscape Audit
We map all page-one Google search results for your brand and analyze review sentiment across all third-party platforms.
Review Funnel Implementation
We integrate review collection triggers into your CRM/POS to capture genuine positive customer experiences.
SERP Asset Production & Ranking
We build and optimize high-authority web assets (interviews, press releases, social profiles) to push down negative links.
Continuous Monitoring & Defense
Ongoing sentiment tracking ensures new positive reviews continuously flow in, maintaining an untouchable rating.
The Business Value You Achieve
Why scaling organizations partner with Infosoftco to drive quantifiable, compounding competitive advantages.
Protected Brand Equity
Ensure prospective customers searching your name find glowing reviews and authoritative, positive press coverage.
Higher Sales Close Rates
Over 90% of B2B and B2C buyers research online reviews before signing contracts. A pristine reputation accelerates closes.
Talent Attraction & Employee Morale
Protect Glassdoor and Indeed ratings to attract tier-one executive talent and reduce recruiting costs.
Reputation Management FAQs
Can you remove negative Google reviews?
If a review violates Google’s Prohibited and Restricted Content policies (e.g. fake, conflict of interest, harassment), we can successfully have it removed through policy appeals. For other reviews, we deploy accelerated review funnels to dilute them below 1% impact.
How long does it take to suppress a negative search result?
Suppression campaigns generally take 3 to 6 months depending on the domain authority of the negative URL, as we build and rank multiple higher-authority positive assets above it.
Is review gating compliant with Google policies?
We operate strictly within FTC guidelines and Google Terms of Service, creating positive prompt workflows that invite all legitimate customers to share their feedback publicly.